23 Jul

Marketing and Dynamics 365 - Part 2: Planning, Technology Selection, Execution

Marketing and Dynamics 365 - Part 2: Planning, Technology Selection, Execution

Thursday, July 23, 2020 (12:00 PM) to Thursday, July 23, 2020 (1:00 PM) (Eastern Time)

CRMUG Virtual Event Customer Engagement, Marketing
Geoff Ables

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Marketers who use processes to automate routine tasks report success 477% more frequently than those who do not - yet only 17% of Marketers are confident that they have automated their most important tasks. Your investment in Dynamics 365 and related digital marketing add-ons is an important part of marketing process automation.

In this session you will learn about the 7 critical tasks that Marketers are automating, how Dynamics 365 and selected digital marketing add-ons can be used to  automate those tasks, and a roadmap framework for prioritizing each of those areas in your business.

Geoff Ables
Geoff Ables takes the technology jargon out of CRM and speaks to sales managers, customer care leaders, marketers, power users and administrators about the process and people sides of CRM that are so critical to customer relationship management success. As a recent session attendee put it: “This session was one of the reasons why I attended the event, and it didn’t disappoint. The workbook and process steps made it even better.” Bestselling author, international keynote speaker and entrepreneur, Geoff Ables is a thought leader on customer and employee engagement. Geoff’s most recent book, "The LUCK Principle: Business Results at the Intersection of People and Profit," delivers fresh insight and inspiration into creating people-centric digital workplaces. His firm, C5 Insight, has twice been named as an Inc 5000 fastest-growing company