09 Jul

Marketing and Dynamics 365 - Part 1: How to Use Out-of-the-Box Marketing Features in D365

Marketing and Dynamics 365 - Part 1: How to Use Out-of-the-Box Marketing Features in D365

Thursday, July 9, 2020 (12:00 PM) to Thursday, July 9, 2020 (1:00 PM) (Eastern Time)

CRMUG Virtual Event Customer Engagement, Marketing
Geoff Ables

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Marketing features are an untapped area in Dynamics 365 for Sales. Attend this session to learn the marketing features that are available to you in your current version of Dynamics, the strengths and limitations of these capabilities, and additional offerings from Microsoft and third-parties that you may want to consider in order to fully integrate your marketing and sales efforts using Dynamics 365.

Geoff Ables
Geoff Ables takes the technology jargon out of CRM and speaks to sales managers, customer care leaders, marketers, power users and administrators about the process and people sides of CRM that are so critical to customer relationship management success. As a recent session attendee put it: “This session was one of the reasons why I attended the event, and it didn’t disappoint. The workbook and process steps made it even better.” Bestselling author, international keynote speaker and entrepreneur, Geoff Ables is a thought leader on customer and employee engagement. Geoff’s most recent book, "The LUCK Principle: Business Results at the Intersection of People and Profit," delivers fresh insight and inspiration into creating people-centric digital workplaces. His firm, C5 Insight, has twice been named as an Inc 5000 fastest-growing company