16 Jun

De 0 a 100: Conoce a tus clientes con Dynamics 365 Customer Insights (Serie)

De 0 a 100: Conoce a tus clientes con Dynamics 365 Customer Insights (Serie)

Tuesday, June 16, 2020 (11:00 AM) to Thursday, June 18, 2020 (12:00 PM) (Eastern Time)

D365UG en Español Language Español
Hugo Mora

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FECHAS Y HORARIOS: 16 y 18 de Junio | 11am Eastern Time

¿Qué veremos en estas dos sesiones?

- Dynamics 365 Customer Insights Fundamentos & Beneficios
Eliminando silos de información, incorporando inteligencia real y accionable

- Soluciones que ya puedes aprovechar sobre Customer Insights
Sales Insights, Customer Service Insights, Marketing Insights..

-  Dynamics 365 Customer Insights en Acción
Un ejemplo completo de aplicación en negocios reales

- Lo que se viene: Customer Data Platform
Customer Insights, Market Insights, Product Insights

Hugo Mora
Hola, soy Hugo Mora!!! Hello Everybody. This is Hugo Mora, a Dynamics 365 consultant. I live between Chile and Uruguay, traveling regularly for family reasons. Both countries are fantastic places to live, work and/or visit. I have been involved with Microsoft Dynamics from the 1.2 version of our lovely CRM platform, so if anyone wants to make some numbers, well I have 15 years working with this solution. Currently, my main professional interests are Customer Insights, AI for Sales in CRM, CRM in Financial Services and Fintech. I define myself as a business and functional consultant, and also a solution architect for Dynamics CRM Customer Engagement, Power BI and Azure (Analytics components). I hope to learn a lot and hopefully contribute to this fantastic community!!! Hugo.