04 Jun

Customer Care in D365 for Sales: Avail Out-of-the-Box Cust Serv Functions, and Addl Add-on Licenses

Customer Care in D365 for Sales: Avail Out-of-the-Box Cust Serv Functions, and Addl Add-on Licenses

Thursday, June 4, 2020 (12:00 PM) to Thursday, June 4, 2020 (1:00 PM) (Eastern Time)

CRMUG Virtual Event Customer Engagement, Customer Service
Paige Cassada

...

You're Registered!

Did you know that Dynamics 365 for Sales includes many customer care features right out-of-the-box without having to buy other special licenses?

This session walks through what customer care features are available with Dynamics 365 for Sales, and additional features available in Field Service, Project Service, Universal Scheduling and other third party modules. Attend this session to learn what features are already available to you, and what additional licenses might be required for additional features.

Paige Cassada